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Welcome to Aberdeen Counselling & Information Service (ACIS)

Aberdeen Counselling and Information Service (commonly known as ACIS) provides:

  • individual and confidential counselling (adhering to the BACP Ethical Framework)
  • counselling in Aberdeen City and surrounding area for people aged 18 and over
  • counselling in Aberdeen City and surrounding area for young people aged 12-18 (please click here for details of the ACIS Youth Counselling Service)
  • a service for anyone affected by emotional or mental distress
  • a free service but, being a charity, the organisation relies heavily on donations, which are gratefully received
  • in-house training for prospective volunteer counsellors

 How to contact us for further information:

  • call the Desk Officer on 01224 573892 to arrange an initial meeting
  • calls are answered on Monday (12.30pm-8.30pm), Tuesday, Wednesday, Thursday (9am-8.30pm), and Friday (9am-4.30pm). Otherwise voicemail service – messages can be left if confirming or cancelling an appointment.
  • by post to:-  ACIS, 1 Alford Place, Aberdeen, AB10 1YD ( to request further information or to pay donations)

Who we are:

  • a group of trained counsellors available to meet you who are based in the city centre of Aberdeen
  • the counsellors work in a non-judgemental, honest, and empathic way
  • the work is carried out using ethical principles and all counsellors receive regular supervision for their counselling practice
  • a warm and friendly reception will await you when you contact us

  

How does counselling work? 

  • it is based on the relationship formed with the counsellor through the sharing of problems and feelings
  • it provides space to talk and time for feedback which will eventually enable you to form your own conclusions, find a way forward, and take action for yourself
  • it provides relief through talking without being judged and takes place within a warm, honest and confidential relationship
  • it is not about receiving advice or being diagnosed but making changes in your life as it feels right for you

If you are interested in volunteering for ACIS, please see our Vacancies page for details of any available volunteering opportunities.